The simplest way to look for information from large scale websites is the search. The components of a basic search are an input box for typing the query and a Button for submitting. We could think Search will not need much attention, but on the heavy content websites, the good search serves as the human assistants. The users can easily ask for help by simply typing, so they can get the desired matter they have been searching for.
Engaging, Results-Focused, Custom Design
The search bar’s functionality and performance even influence the users’ skills. As stated by Nielson Normal Group, users with poor search skills will not know the functional aspect of the search’s function. Hence, for offering an effective search, different users starting from novices to experts should be considered.
What Is the Significance of the Search Bar?
Search is continuously gaining popularity on a daily basis. Now there is a voice assistants search technology that includes Amazon’s Alexa and Apple’s Siri. A lot of eCommerce searches are now offering flexible image searches. Kids even know the way to search for cartoons on YouTube. First, understanding the fact why are the users searching and what are they searching for is very important. In content-heavy websites, the users sometimes use the search box to seek specific information. Often, for avoiding the drill down to navigation, the users directly jump to the search box for saving time.
Research conducted by NN Group had shown that search success rates have been going on for 17 years. In 2000 the overall search success rate had been 64%. In 2017, the search success rates shot high by 92%. This high success rate has indeed inspired the website design and development specialists to build up a greater powerful search functionality for the users to get more trust surrounding the site and even earn a positive achievement. The result will be the businesses will get more returning customers to their websites.
For instance, in eCommerce sites, when the users are not getting specific information related to the product details page, then they search for it. If they are unable to get it, then it has no existence. The website’s information architecture should be user-friend, then the search box will not be able to keep the users engaged on your website.
The Websites In Need of Search Functionality
For discovering the contents on the website, after navigation, the website search is the second-best method. If your website is a simplified one-pager, then there is almost no use in the search. But for most sectors, a simple search is likely to play a crucial role. For instance, the data-driven websites, Job Portals, and Booking service websites.
When Do the Users Look for the Search Box?
Being confident, the people opt for searching. When the users have to control their individual ways and have to independently experience in the website, then they use the search box directly. Studies did reveal that 43% of website visitors immediately go to the search, and in all probability, the searchers are 2-3 times have better chances o be converted. Alternatively, a few users begin with navigation, and then on being stuck at a point, they normally depend on the search boxes. Prioritising this matter means the search bar should be made available on all the pages.
The Basic Searching Steps
Once the users start searching, they are beginning a journey – the journey starting with finding the search box to deriving the result. As soon as they have got the expected search results, then they will be completing the purchase. All these starts with a search.
Search Box Visibility
The users will not know where the search box is when they have entered the website. So the search has to be visible on all the pages. For creating a minimalist design, a search icon is placed which sometimes disappears with Navigation. This in fact raises the interaction cost. Rather, an open text field is more useful. The ideal place for the search feature could be the top bar that consistently shows on every page so everyone can see it easier for a faster search process.
Search Button or Only the Icon
For ensuring overall site visibility, modernised and clean icon exactly beside the search box. A few users might not recognise the search button, rather only as of the search identifier. A clear search button shows the users the way to execute the search.
Enough Space for typing the Search Query
The very first step for the search query is typing. So, the search bar should consist of enough space for typing the query the user is having. As stated by the NN/g Research done on an eCommerce site, on average, the users had typed 14.5 characters. Thus, 27 characters in length, was encouraged to be used in the search box.
Nevertheless, the standard search length is likely to vary from one website to the other. The best option can be researched on the search log of the website for checking the length of the users’ queries.
Providing Hints on the Matters For the Users to Search
The search example of a placeholder is a good approach for the user to see the key search categories before they type.
Keeping the Search Both Simple and Usable
When the users are searching for their needs, then by default, they expect they are able to simply enter a particular term and find the meaningful result. So, the users should not be confused with a series of options revolving around the search just like the filler text or a huge paragraph of instructions. Things must be kept simple. The process should seem like a human experience able to guide them quickly.
Providing Advanced Searches
With Advanced Search, the needed portions from the large data source can be found out. Advanced search is helpful for narrowing down the results. The website designing and development team ensures the advanced search option is not overlapping the simplified search option, since most uses prefer to be comfortable with the simple search. An advance search could be using a distinctive and less prominent link compared to the basic search. The link should be placed at a place closer to the website’s basic search box for the users to find them out soon.
Keeping the Query of the Users on the Results Page
While the search result is being shown, then showing their search requirements is important. This is further helpful in refining the query if the result is not showing as per expectations or the shown data is either too much or too little.
The risk is high when the users are performing a search, then they shall be getting no results. With the query being kept in the search box, the users can notice it instantly. Equally, when no results are found, then it should be mentioned that the search items are not found. Or else, the users will think either the system is not working or else it is not working.
In the first place, you must always look at the search log and understand your customer behaviour, or the user behaviour and then frame a layout getting the idea of how the users are using the website search box. Search, without any doubt is the most important feature for all large websites ad applications. With a better search experience, your business is likely to get more conversions.